Feel free to browse the highlights below.

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Experience

Senior product designer @ Divvy (acquired by BILL June 2021)

March 2021 - present, Draper, UT (remote)

• Currently leading research + design for the core BILL Spend + Expense product.
• Re-designed legacy Bill.com reports. Took NPS from negative to neutral. Moved reports out of the top 10 drivers of support volume.
• Led 0-1 research and design for the new Bill + Divvy “One Stop Shop” product Home page experience.
• Re-designed Divvy credit application to support cross-sell efforts to BILL customers after acquisition. Increased auto-acceptance by 30%.

Product designer @ VieMed

November 2020 - March 2021, Lafayette, LA (remote)

• Led the re-design of the VieMed design system for web and mobile
• Delivered 0-1 design for new customer vertical to expand VieMed's product offerings to clinicians, decreasing sales team losses by 18%
• Delivered 0-1 design of on-boarding process for new design hires
• Introduced ops, sales, and clinical orgs as collaborators to Design

Product designer @ AdaptivApps

April 2020 - September 2020, Remote

• Helped clients define their product vision, feature scope, and release timelines within their branding guidelines

Student product lead @ BloomTech (formerly Lambda School)

May 2019 - September 2019, Remote

• Managed 12 product lines across 3 student cohorts, working 1:1 with team leads to deliver capstone products from research to release

Senior Ops Production Coordinator @Capital One

August 2016 - October 2018, Richmond, VA

• Led an Agile, interdisciplinary team in delivering prototypes across the enterprise and increasing open collaboration between Ops, Design, Engineering, and Intent groups

Education

Skills